Terms of service
1. Overview
Welcome to Greenn Valley. By visiting our website and purchasing from our store, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order.
These terms apply to all users of the site, including browsers, customers, and anyone who contributes content or information.
2. General Conditions
By using our store, you confirm that:
- You are at least 18 years of age
- You are not using our services for any unlawful purpose
- You will not misuse, copy, or exploit any content on our website
- The information you provide is accurate and up to date
We reserve the right to refuse service to anyone at any time for any reason.
3. Products
We make every effort to display our products as accurately as possible. However, we do not guarantee that product descriptions, images, or pricing are completely error-free.
We reserve the right to:
- Modify or discontinue any product at any time without notice
- Limit the quantity of any product available for purchase
- Refuse or cancel any order at our discretion
All products sold at Greenn Valley are dietary supplements intended to support general health and wellness. They are not intended to diagnose, treat, cure, or prevent any disease. Please consult a healthcare professional before use.
4. Pricing
All prices are listed in USD and are subject to change without notice. We reserve the right to correct pricing errors at any time. In the event of a pricing error on your order, we will contact you before processing.
Taxes and shipping fees may apply and will be calculated at checkout.
5. Orders and Payment
By placing an order, you authorize us to charge your selected payment method for the total amount of the purchase including any applicable fees.
We accept major credit and debit cards as well as other payment methods available at checkout. All transactions are processed securely through our payment providers.
We reserve the right to cancel any order that appears fraudulent or violates our terms.
6. Shipping and Delivery
We ship internationally and strive to deliver orders within the estimated timeframes provided at checkout. However, delivery times are estimates and may vary due to factors outside our control, including customs delays, carrier issues, or force majeure events.
Greenn Valley is not responsible for delays caused by shipping carriers or customs authorities.
For full details, please refer to our Shipping Policy.
7. Returns and Refunds
Our return and refund policy is outlined in detail on our Refund and Return Policy page. By purchasing from Greenn Valley, you agree to the terms stated therein.
8. Intellectual Property
All content on this website — including but not limited to logos, text, images, graphics, and product descriptions — is the property of Greenn Valley and is protected by applicable intellectual property laws.
You may not reproduce, distribute, or use any content from this site without our prior written permission.
9. Disclaimer of Warranties
Our store and its contents are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied.
We do not warrant that:
- The website will be uninterrupted or error-free
- Products will meet your specific expectations or health goals
- Any errors on the site will be corrected
10. Limitation of Liability
To the fullest extent permitted by law, Greenn Valley shall not be liable for any indirect, incidental, special, or consequential damages arising from:
- Your use of or inability to use our website
- Any products purchased through our store
- Unauthorized access to your personal data
Our total liability shall not exceed the amount paid for the order in question.
11. Indemnification
You agree to indemnify and hold harmless Greenn Valley and its team from any claims, damages, losses, or expenses — including legal fees — arising out of your violation of these Terms of Service or your use of our website.
12. Privacy
Your use of our store is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.
13. Governing Law
These Terms of Service shall be governed by and construed in accordance with applicable laws. Any disputes arising from these terms shall be resolved through good-faith negotiation. If unresolved, disputes may be submitted to binding arbitration.
14. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the store following any changes constitutes your acceptance of the new terms.